Shipping Policy

Shipping Policy

 

Thank you for shopping with us! Below you’ll find detailed information about our shipping process, timelines, and policies to ensure a smooth shopping experience.

 

Processing Times

 

Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after your payment has been successfully processed.

Order Confirmation: Once your order is confirmed, you will receive an email with your order details and tracking information.

 

Shipping Times & Costs

 

Standard Shipping: Estimated delivery within 5-10 business days after processing.

Expedited Shipping: Estimated delivery within 2-5 business days after processing (if applicable).

Shipping Costs: Shipping fees are calculated at checkout based on your location and selected shipping method.

 

International Shipping

 

We offer international shipping to most countries. Delivery times vary by destination and may take 7-21 business days depending on customs clearance.

Customers are responsible for any customs fees, duties, or taxes required by their country.

 

Tracking Your Order

 

Once your order ships, you’ll receive a confirmation email with tracking details to monitor your shipment’s progress.

Please allow up to 24-48 hours for the tracking information to update.

 

Shipping Issues

 

Delayed Shipments: While we strive for timely deliveries, delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs inspections. We appreciate your patience.

Lost or Damaged Items: If your order is lost or arrives damaged, please contact us at altmandela@yahoo.com within 7 days of delivery, and we’ll work to resolve the issue promptly.

 

Incorrect Address

 

Ensure your shipping address is accurate at checkout. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.

 

Contact Us

 

If you have any questions or concerns about shipping, feel free to reach out to us at altmandela@yahoo.com.

 

We appreciate your business and are here to help make your shopping experience seamless!